This device, which has been installed on Calle Cervantes, will be the first of 15 to be installed throughout the city.
The municipal cyber kiosk has been installed in the Citizen Attention and Information Service (SAIC) on C/Calleervantes
The Department of New Technologies hopes to be able to start installing another 15 devices in the first half of May to bring the municipal administration closer to the neighborhoods and reduce the ‘digital divide’
This first machine is a pilot test for the issuing of register certificates and the payment of taxes. – “With these devices we avoid queues and waiting” and we make it easier to do these steps in less than a minute just by carrying an ID with a digital chip,” explained the mayor.
The payment of taxes, or other procedures that will be introduced progressively.
Expansion of the devices
The 15 new digital cyber kiosks will begin to be installed by the company Sépalo, winner of the tender, foreseeably from the first half of May, in community centres in the city and at different municipal services with the aim of facilitating procedures.
The new devices will have touch screens, facial and conversation recognition technology with the possibility of integrating a virtual assistant (AI), document scanner and printer to issue paper certificates, obtain official documents, such as the registration certificate and the payment of taxes. These digital cyber kiosks will also be accessible by incorporating a double touch screen to facilitate access for people with reduced mobility.
Peral has also highlighted that these devices are developed in three languages: Spanish, Valencian and English and are adapted for use by people with visual and hearing disabilities. In addition, the councilor responsible for New Technologies has commented that they will be assisted by municipal staff in order to help users to carry out their efforts and become familiar with the use of the new device.
Antonio Peral recalled that this procedure has all the security guarantees. Municipal Register certifications issued by automated administrative action are stored in the municipal electronic file.
Source: https://www.elespanol.com/
