Products purchased in 2022 will have, as established by the General Law for the Defense of Consumers and Users, a three-year guarantee compared to the two they currently have.
Within this period, and as long as a conformity defect is applied, the customer may choose between its repair or replacement. Likewise, in the case of second-hand goods, the regulations maintain that the consumer and the company may agree on a specific duration of the guarantee period, which may never be less than one year.
Further information regarding proving a consumer complaints case can be found HERE
Courtesy of Informacion.es
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